The FCC cuts eight providers off U.S. voice networks after they failed to answer robocall traceback requests, a step that affects phone traffic in Arizona.
On Nov. 13, 2026, the Federal Communications Commission’s Enforcement Bureau removed eight companies from the Robocall Mitigation Database in Order DA 26-1226. The order was adopted and released the same day and signed by Bureau Chief Hunter P. Deeley. In practical terms, the FCC cuts eight providers from handing their traffic directly to the rest of the U.S. phone system because they did not reply to traceback requests used to track illegal robocalls.
Why the FCC cuts eight providers from the U.S. phone network
Traceback is how the industry and the FCC try to follow a suspicious call back to the company that put it on the network. FCC rules require voice service providers, gateway providers and non-gateway intermediate providers to certify that they will respond to those requests within 24 hours. The Industry Traceback Group, established by USTelecom, currently serves as the registered industry traceback consortium.
Each of the eight companies had certified that it would answer those requests. The bureau said each then failed to respond to multiple requests from the consortium. On Sept. 29, 2025, the bureau notified the companies that their certifications were deficient and told them to respond fully to the outstanding requests. On Aug. 27, 2026, it issued a show-cause order, DA 26-873, giving them 14 days to fix the problem or explain why they should not be removed. The Nov. 13 order says none of the eight did either.
When a company is taken out of the database, every intermediate provider and voice service provider must stop accepting traffic sent directly from that company, except calls to 911 and calls from public safety answering points and government emergency numbers. That cutoff has to happen within two business days of the Nov. 13 release, which is Tuesday, Nov. 17, 2026. The companies may not file a new database certification unless both the Enforcement Bureau and the Wireline Competition Bureau consent. That bar is part of how the FCC cuts eight providers off the network until they are allowed back in.
The FCC news release and order page frames the action as cutting off providers that did not reply to traceback requests. The legal effect is the same as the order: the FCC cuts eight providers out of the certified database that other U.S. carriers are supposed to rely on.
The eight companies named in the order
The FCC cuts eight providers named in Appendix A of DA 26-1226, listed here with their database file numbers:
- Advantage Investors llc (RMD0013473)
- sunstreamnetwork (RMD0012936)
- Quantum Link VOIP (RMD0020178)
- Summit Industries (RMD0020527)
- Scissortail Communications, LLC (RMD0002438)
- Globe Tech Solutions (RMD0020528)
- Alpha Stream (RMD0020529)
- MMN Tech LLC (RMD0024414)
What this means for Arizona and Prescott residents
The order is national. It does not say these eight companies singled out Arizona or Prescott. Because the FCC cuts eight providers at the network level, the change applies to calls that would have been handed off in Arizona as well as in other states. It does mean that carriers serving Arizona, like those everywhere else in the country, must stop taking calls handed off directly from the eight companies, with the emergency-call exception.
That can close one path illegal robocalls use to reach a home or cell phone. It will not stop every scam call. Caller ID can still be spoofed, and other companies remain on the network. People in Prescott and across Arizona may still get the familiar pitch: a warranty that just expired, a prize, a threatened government debt, or a voice that looks like a local number.
Even after the FCC cuts eight providers from that path, the Arizona Attorney General’s Office still tells residents not to press buttons or answer questions on an unexpected robocall, because that can lead to more calls. Hang up, then report it.
How to report robocalls and phone scams
File an unwanted-call complaint with the FCC through its Consumer Inquiries and Complaints Center. The agency says it does not resolve each complaint one by one, but it uses them to spot patterns and support enforcement. Choose the unwanted calls category, and note if your number is being spoofed, blocked or mislabeled.
You can also file a consumer complaint with the Arizona Attorney General’s Office, online or by using the downloadable form. When you file, report the number on your caller ID, even if you think it is fake, plus any callback number, and the date and time of the call. The Phoenix office number is (602) 542-5763; Tucson is (520) 628-6648; statewide is (800) 352-8431.
Register your number, or confirm it is already listed, on the National Do Not Call Registry or by calling 1-888-382-1222 from the phone you want to register. The registry does not block scammers who ignore the law, but legitimate telemarketers are supposed to honor it, and the Attorney General’s Office says a listing can help its investigations. Phone scams can also be reported at the FTC’s ReportFraud.ftc.gov site.
The FCC’s consumer guide on how to stop unwanted robocalls and texts advises people not to answer calls from numbers they do not know, to hang up if someone asks for money or personal information, and to call a company or agency back on a number from a statement or an official website, not a number the caller provides. If a call sounds like the FBI or another government office demanding payment, that pattern is familiar here. Bridge News previously reported on an FBI warning that fake police and government callers are targeting Arizona seniors.
The bottom line for households here is practical. The FCC cuts eight providers as a network-level enforcement step, not as a promise that the phone will stay quiet. Residents do not need to contact the companies themselves; the FCC cuts eight providers through other carriers’ obligation to stop accepting their traffic. Keep reporting the calls that still get through.
Citations and resource links
- FCC Enforcement Bureau Order DA 26-1226 (PDF)
- FCC news release and document page
- August 2026 show-cause order DA 26-873 (PDF)
- FCC, “Stop Unwanted Robocalls and Texts”
- FCC Consumer Inquiries and Complaints Center
- Arizona Attorney General, robocalls and telemarketing
- Arizona Attorney General consumer complaint form
- National Do Not Call Registry
- FTC ReportFraud.ftc.gov
